Acceptable Use
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Fine Line Design
1520 Montclair Ave.
Flint, MI 48503

Acceptable Use Policy

Fine Line Design provides design, marketing and web hosting services.  Fine Line Design acts as a WPP (Web Presence Provider) in order to host web pages on the World Wide Web.  Fine Line Design has specific ethical concerns regarding the use of its services as detailed below.  Fine Line Design and/or our various servers reserve the right to suspend or cancel a customer's access to any or all services if management decides that the account has been inappropriately used.

Server Abuse

Any attempt to undermine or cause harm to any server, network, account, or customer of Fine Line Design is strictly prohibited.

Unauthorized Use of Accounts

Fine Line Design strictly prohibits the unauthorized use or attempted use of any Internet account without the owner's authorization.  Such prohibited attempts include tricking other people into releasing their passwords, password robbery, security hole scanning, etc.

Any unauthorized use of accounts or computers by a Fine Line Design customer, whether or not the attacked account or computer belongs to Fine Line Design, will result in action against the attacker.  Possible actions include (but are not limited to): warnings, account suspension or cancellation, and civil or criminal action, depending on the seriousness of the attack.

Traffic and Unlimited Storage

Fine Line Design is proud to offer to their clients services that may include non-metered traffic and unlimited disk space for their web sites.  The intention of Fine Line Design is to provide a large space to serve web documents.  The unlimited storage policy is not intended to be used as an offsite storage area for electronic files.

All web pages (HTML files) must be "linked" with any additional files such as .GIF images, .JPEG images, etc.  Web sites that are found to contain no HTML documents and/or large numbers of unlinked files are subject to warning, suspension or cancellation at the discretion of Fine Line Design management.  Customers are not allowed to have large archives of files which would be downloaded freely by others (i.e. shareware archives).  Any customer who violates these restrictions will be billed for any additional charges.   Fine Line Design customers who resell their space for any package other than a reseller's package are subject to warning, cancellation or suspension.

To maintain the integrity and performance of our services, the following storage limitations apply:

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Sites housing multiple directories with unrelated information are prohibited.

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Multiple hosts / sites resolving at an IP address or domain that we provide are prohibited.

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Picture gallery sites (any site where 20% of the files transferred are graphics) are prohibited.

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Sites offering download files or archives (any site where 20% of more of their monthly traffic is from file downloads) are prohibited.

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Sites utilizing more than 20% of our server system resources are prohibited.

The following non-metered traffic limitations apply:

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Traffic will not be monitored until such time as our servers are being fully utilized.  Our normal policy is to upgrade equipment prior to reaching full utilization, but in some instances traffic monitoring may become necessary.

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If traffic monitoring becomes necessary, Fine Line Design will charge an additional $5.00/100MB of traffic in excess of 2GB (2,000MB) of traffic in a month.

Fine Line Design will be the sole decision maker as to what constitutes a violation of this provision.

Spamming

Unsolicited commercial advertisements are not allowed while using our e-mail services.  These "spamming" messages are generally unwelcome in most Usenet discussion groups and e-mail mailing lists.  Inappropriate postings may result in account suspension or cancellation.  E-mail is intended as a person-to-person medium, not a large-scale broadcast medium.

Chat Rooms

We do not allow clients to install their own chat rooms.  These services tend to be large system hogs and can seriously degrade the overall performance of a server.

Payment Policies

All accounts are setup on a pre-pay basis.  The $75 setup fee is charged for all new accounts (and for major overhauls on existing accounts) and is non-refundable.  All pricing is guaranteed for the term of the pre-payment only.   Fine Line Design reserves the right to change prices at any time.  Any account not brought current within a week of e-mail notice is subject to suspension.  The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies Fine Line Design in writing for a request for termination of services.  All payment is in U.S. currency.

Cancellation

Fine Line Design reserves the right to cancel service at any time.   All refunds will be pro-rated if Fine Line Design exercises this right of cancellation.   If cancellation is caused by customers violation of this Acceptable Use Policy, then no refund is due.

Customers may cancel their hosting service at any time.  Refunds will not be given for the current month of service, but will be pro-rated thereafter.  All cancellations must be done in writing via US mail with a valid signature of the primary contact, account name, reason for cancellation, and complete billing address.  Any refunds will be made by company check within 30 days of receipt of cancellation.

Lawful Purpose

Fine Line Design reserves the right to refuse service to anyone.   Customers may only use Fine Line Design services for lawful purposes.   Transmission of any material in violation of any federal, state, or local regulation is prohibited.  This includes, but is not limited to, copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets.  Fine Line Design expressly forbids anyone from using their services for the propagation, distribution, housing, processing, storing, or otherwise handling in any way lewd, obscene, or pornographic material, or other material which we deem to be objectionable.  Fine Line Design services are intended for the end user only.  Customers cannot sublease, subhost, or give away control of any portion of Fine Line Design's services or resources.  Doing so could result in account termination.

Indemnification

Customer agrees that it shall defend, indemnify, save and hold Fine Line Design harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Fine Line Design, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed, or any product sold by customers, it's agents, employees or assigns.  Customer agrees to defend, indemnify and hold harmless Fine Line Design against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Fine Line Design's servers; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from Fine Line Design's servers.

Disclaimer

Fine Line Design will not be responsible for any damages your business may suffer.  Fine Line Design makes no warranties of any kind, either expressed or implied, for any services we provide.  Fine Line Design disclaims any warranty or merchantability or fitness for a particular purpose.  The included loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Fine Line Design and its employees.  Fine Line Design reserves the right to revise its policies at any time.

All sub-networks, resellers, and dedicated servers of Fine Line Design must adhere to the above policies.

Failure to follow any term or condition of this Acceptable Use Policy will be grounds for immediate account deactivation.  We also reserve the right to remove any account with 10 days prior notice.

Fine Line Design
706 East Third Street
Flint, MI 48503 USA
(810) 762-0137  FAX
(810) 762-5735  Phone

 


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